The attending doctor will officially confirm the death and issue a Life Extinct Certificate or Cause of Death Certificate. You can then notify Max Perram’s and we can bring your loved one into our care. If a doctor is unavailable and your loved one has been under palliative care, you may use the services of a palliative care nurse who is able to issue an interim certificate.
Most aged care facilities require families to nominate their preferred funeral director when their family member becomes a resident of the facility. In this case, the staff will contact Max Perram’s once the family have been notified.
If the death occurs in hospital, the initial contact to Max Perram’s is not usually made by hospital staff, but by close family members. Once contact has been made with us, we will then coordinate with the hospital in order to bring your loved one into our care.
When a death is sudden or unexpected, a doctor may not be able to issue the Cause of Death Certificate and the coroner needs to be notified. This usually means that the New South Wales Police Service will be required to attend in order to prepare a report for the coroner to establish the cause of the death.